With an entirely new chapter devoted to “living with HIPAA” (Health Insurance Portability and Accountability Act), the sixth edition of this best-selling text continues to provide students and professionals with proven, hands-on, practical applications of both classic and current management principles in the health care setting.

Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a health care supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible.

Each chapter still begins with a “Situation,” a case study to consider while reading the chapter, and ends with a single case or exercise.  With this revision, chapter review questions have been added to encourage consideration of some of the points made in the chapter.