Answering breastfeeding questions on the telephone is a complex process. Telephone Triage for Breastfeeding provides lactation consultants, nurses, physicians, and nutritionists with evidence-based information on breastfeeding issues that may present as telephone calls. This succinct reference covers the triage guides for common problems such as breast pain, engorgement, concerns about milk supply, and also contains an encyclopedia of terms relevant to breastfeeding in both plain language and in medical terminology. The key words direct further questions and provide the support person with information in order to clarify the situation and decide the appropriate urgency and disposition of the case.

The unique combination of encyclopedia with triage provides a dual-duty quick-reference tool for new and experienced clinicians.