This module is part of FireLearn, an online Fire Fighter I & II course designed to enhance students’ learning experience by allowing them to experiment with key concepts and skills in the safety of a virtual environment.

This online training module brings content to life with interactive audio, video, Flash™ animation, photographs, illustrations, and case-based scenarios. It is designed to serve as either a distance learning solution to reduce classroom lecture hours or as a review tool to help students master more challenging subject matter presented to them in the classroom.

After completing this module, students will be able to:

• Describe the roles of the telecommunicator and dispatch.
• Describe how to receive an emergency call.
• Describe how to initiate a response.
• Describe fire department radio communications.
• Describe radio codes.
• Describe emergency traffic and emergency evacuation signals.
• Define the content requirements for basic incident reports.
• Define how to obtain necessary information, required coding procedures, and the consequences of incomplete and inaccurate reports.
• Describe fire department procedures for answering nonemergency business and personal telephone calls.

After completing this module, students will be able to perform the following skills:

• Transmit and receive messages via the fire department radio.
• Complete a basic incident report accurately and completely.
• Operate and answer a fire station telephone.