New Third Edition Now Available! 

This completely revised edition of Managed Care: What It Is and How It Works provides you with a solid grounding and clear understanding of managed health care. Written by the foremost authority in the managed care industry, Dr. Peter Kongstvedt, this updated edition is enhanced with learning objectives at the beginning of every chapter and an extensive glossary of key managed health care terms. Written in clear and concise language, it offers an historical overview of managed care, then walks you through the organizational structures, concepts, and practices of the managed care industry.

"International policymakers and health professionals are looking at managed care to improve quality, expand access, and mitigate rising costs.  This book is an extremely helpful primer for health reformers, governmental officials, health plan executives and academics all over the world.  Readable, well-organized, and practical... it belongs in every health library."

—Jonathan Lewis, President
Academy for International Health Studies