Today’s healthcare supervisors are continuously faced with smaller budgets, fewer workers, greater responsibilities and time pressure. The all new Fifth Edition of Umiker’s Management Skills for the New Health Care Supervisor continues to provide valuable information for future health care managers and supervisors who must address these challenges daily.

Written primarily for those who have little to no management training, Umiker’s offers practical suggestions for improving effectiveness both as a supervisor and as an organization. Ideal for students in junior undergraduate, community, and career college programs, author Charles McConnell maintains Bill Umiker’s clear, jargon-free writing style.

Key New Features:

• New and improved case studies, exercises, questions, references, and recommended readings.
• Eight all new or completely reorganized chapters on: reengineering, mergers, and the supervisor; personnel recruitment; interviewing and employee selection; motivation, reward, and recognition; managing difficult employees; privacy and confidentiality, employees and clients; staff development; the supervisor’s career development
• Comprehensive and updated online instructor resources including an Instructor’s Manual, PowerPoint lecture slides, Test Bank.

Upgrade Your Course Materials to the New Edition!  
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