Section  1  Managing People
  Chapter  1  The Coach in You
  Chapter  2  Management Is a Team Sport
  Chapter  3  Creating Public Health Management Teams That Work
  Chapter  4  The Behavioral Event Interview: Avoiding Interviewing Pitfalls When Hiring
  Chapter  5  Employee Engagement
  Chapter  6  Managing a Diverse Workforce: The Manager's Impact
  Chapter  7  The Power of Positive Personal Regard
  Chapter  8  Promoting a Civil Workplace
  Chapter  9  Making the Most of Your Time
  Chapter  10  Emotional Intelligence in the Workplace
  Chapter  11  Creating Thought Diversity: The Antidote to Groupthink
Section  2  Managing Partnerships
  Chapter  12  Partnering Essentials
  Chapter  13  Humility and Technology to Foster Partnerships
  Chapter  14  Selecting Partners and Setting the Stage
  Chapter  15  Practicing Management and Leadership: Creating the Information Network for Public Health Officials
  Chapter  16  The Health Alert Network: Partnerships, Politics, and Preparedness
Section  3  Managing Communication
  Chapter  17  Meetings, Meetings, and More Meetings
  Chapter  18  Improving Your Presentation Skills
  Chapter  19  Managing in the Information Age: Preventing "Electronic Fatigue Syndrome"
  Chapter  20  Managing and New Web Communication Technology
  Chapter  21  Managing the Difficult Conversation
  Chapter  22  Managing the Boss
Section  4  Managing Business
  Chapter  23  Civic Entrepreneurship: Revenue-Generating Strategies for Government and Nonprofit Organizations
  Chapter  24  Business Planning for Public Health from the North Carolina Institute for Public Health
  Chapter  25  Business Process Improvement: Working Smarter, not Harder
  Chapter  26  Fundraising 101: Why Seek Private Funding?
  Chapter  27  Fundraising 101: Getting Started
  Chapter  28  Fundraising 101: Executing Your Plan