Chapter  1  Basics of Quality Improvement
Chapter  2  Quality Measurement
Chapter  3  Patient Safety
Chapter  4  Organization Design and Management
Chapter  5  Informatics
Chapter  6  Economics and Finance in Medical Quality Management
Chapter  7  Utilization Management
Chapter  8  External Quality Improvement: Accreditation, Quality Improvement Education, and Certification
Chapter  9  Interfaces Between Quality Improvement, Law, and Medical Ethics