Preface  
  Dedication  
  Using This Text  
Section  1  Provider Communication
  Chapter  1  Learning to Talk Like a Health Care Provider
  Chapter  2  See One, Do One, Teach One
  Chapter  3  The Biomedical Model
  Chapter  4  The Biopsychosocial Model
  Chapter  5  Autonomy is a Myth
  Chapter  6  Bad News
  Chapter  7  Closings
  Chapter  8  Follow-Up
  Chapter  9  I’ve Got the License, so We’re Doing it My Way
Section  2  Patient Communication
  Chapter  10  What’s Wrong with Me?
  Chapter  11  I Understand
  Chapter  12  It’s Been 2 Hours
  Chapter  13  Why Do I Have to Wait for an MRI?
  Chapter  14  I’m Feeling Better, But…
  Chapter  15  We Don’t Know What to Do
  Chapter  16  I Hurt My Back
Section  3  The Media and Health Communication
  Chapter  17  Erectile Dysfunction
  Chapter  18  I’ve Got a Defibrillator
  Chapter  19  I Saw this Ad on Television
  Chapter  20  Education or Promotion?
  Chapter  21  How About Cereal for My Cholesterol?
  Chapter  22  Are Vaccines Safe?
Section  4  Role of Third Parties in Health Communication
  Chapter  23  How Safe are Generics
  Chapter  24  I Can’t Work
  Chapter  25  You’ll Feel Better Recovering At Home
  Chapter  26  I Only Have 9 Minutes or So
  Chapter  27  Why Don’t You Tell Me About It?
Section  5  Culture and Health Communication
  Chapter  28  We Just Need to Get Through the Chemo
  Chapter  29  No Hablo Espanol
  Chapter  30  HIPAA
  Chapter  31  When Can My Employee Return to Work?
  Chapter  32  Please Take Off Your Clothes and Put On This Gown
  Chapter  33  Don’t Tell My Wife She’s Dying