Features of the text include:

• You are the EMS Leader - These case studies place readers in a variety of difficult situations and require them to apply the knowledge they have learned from each chapter.
• Leadership Quotations - From a range of leadership figures, these quotations provide the perspectives of EMS authors, politicians, researchers, and more.  
• Leadership Through the Hollywood Lens - These segments provide leadership examples through familiar scenarios from popular culture.
• Leadership Lessons from History - These boxes recall historical figures and events in which crucial leadership decisions changed our world.
• Language of Leadership – These leadership definitions include "Management," "Ethics," and more.