Part  Dedication
Part  Foreword
Part  Introduction
Part  I  Home Health Administration
  Chapter  1  Home Health Administration: An Overview
Part  II  Standards for Home Health Agencies
  Chapter  2  Medicare Conditions of Participation
  Chapter  3  The Joint Commission’s Home Care Accreditation Program
  Chapter  4  CHAP Accreditation: Standards of Excellence for Home and Community Based Health Care Organizations
  Chapter  5  ACHC: Accreditation for Home Care and Alternate Site Healthcare Services
  Chapter  6  National Home Caring Council Standards of Accreditation
  Chapter  7  Certificate of Need and Licensure
  Chapter  8  Credentialing: Organizational and Personnel Options for Home Care
  Chapter  9  The Relationship of the Home Health Agency to the State Trade Association
  Chapter  10  The National Association for Home Care and Hospice
  Chapter  11  Visiting Nurse Associations of America: Empowering VNAs to Strengthen their Communities
Part  II  Clinical Issues
  Chapter  12  Self-Care Systems in Home Health Care Nursing
  Chapter  13  Computerized Clinical Documentation
  Chapter  14  Home Telehealth: Improving Care and Decreasing Costs
  Chapter  15  Implementing a Competency System in Home Care
  Chapter  16  Culturally and Linguistically Appropriate Services
  Chapter  17  Classification: An Underutilized Tool for Prospective Payment
  Chapter  18  Clinical Care Classification (CCC) System: An Overview
  Chapter  19  Omaha System: Improving the Quality of Practice and Decision Support
  Chapter  20  A Patient Classification System for Emergency Events in Home Care
  Chapter  21  Case Management
  Chapter  22  Care Management: Disease Management and Managed Care
  Chapter  23  Specialized Infusion and Ancillary Home Care Services
  Chapter  24  Maternal Child Care Services
Part  IV  Quality Assessment and Performance Improvement
  Chapter  25  Performance Improvement
  Chapter  26  Evidence-Based Practice
  Chapter  27  Program Evaluation
  Chapter  28  Effectiveness of a Clinical Feedback Approach to Improving Patient Outcomes
  Chapter  29  Implementing Outcome Based Quality Improvement in the Home Health Agency
  Chapter  30  Implementing Home Health Standards into Practice: An Overview of the Updated Standards
  Chapter  31  Benchmarking and Home Health Care
Part  V  Management Issues in Home Health Administration
  Chapter  32  Administrative Policy and Procedure Manual
  Chapter  33  Strategies to Attract and Retain Quality Staff : Flextime and Clinical Ladders
  Chapter  34  Evaluating Productivity
  Chapter  35  Analysis and Management of Home Health Nursing Caseloads and Workloads
  Chapter  35  Analysis and Management of Home Health Nursing Caseloads and Workloads
  Chapter  36  Human Resource Management
  Chapter  37  Transitioning Nurses to Home Care
  Chapter  38  Staff Development in a Home Health Agency
  Chapter  39  Community Based Long-Term Care: A Collaborative Approach
Part  VI  Financial Issues
  Chapter  40  Understanding the Exposure of Home Health Care: An Insurance Primer
  Chapter  41  Budgeting for Home Health Agencies
  Chapter  42  Reimbursement
  Chapter  43  How to Read, Interpret and Understand Financial Statements
  Chapter  44  Management Information Systems
Part  VII  Legal/Ethical/Political Issues
  Chapter  45  Legal Issues of Concern to Home Care Providers
  Chapter  46  Understanding the Basics of Home Health Compliance
  Chapter  47  The HIPAA Standards for Privacy of Individually Identifiable Health Information
  Chapter  48  Bioethics: A Practical Guide for Home Care
  Chapter  49  Participating in the Political Process
Part  VIII  Strategic Planning/Marketing/Survival Issues
  Chapter  50  Strategic Planning
  Chapter  51  Marketing: An Overview
Part  IX  Other Types of Relationships
Part  52  Grantsmanship in Home Health
Part  53  Home Care Volunteer Programs
Part  54  The Manager as Published Author: Tips on Writing for Publication
Part  55  Student Placements in Home Health Care Agencies: Boost or Barrier to Quality Patient Care?
Part  56  The Role of the Physician in Home Care
  Chapter  57  Research in Home Health Agencies
  Chapter  58  Integrating Palliative Care into Home Care Practice
  Chapter  59  Hospice Care
  Chapter  60  Safe Harbor: A Bereavement Program for Children, Teens and Their Families
  Chapter  61  Adult Day Services – Home Care Partners
  Chapter  62  Collaborative Efforts in the Community: Faith Community Nurses as Partners in Healing
Part  X  Meeting the Present Challenges and Continuing to Thrive in the Future
  Chapter  63  Meeting the Present Challenges and Continuing to Thrive in the Future: Tips on How to Be Successful as an Administrator in Home Health and Hospice Care
Part  Appendix A  Abbreviations