About the Authors

Contributors

Foreword

Acknowledgements

Chapter 1: The Overall Process of Delegation

Chapter 2: Know Your World

Chapter 3: Know Your Practice: Is My License on the Line?

Chapter 4: Know Your Organization: What About Where I Work?

Chapter 5: Know Yourself

Chapter 6: Know What Needs to Be Done

Chapter 7: Know Your Delegate

Chapter 8: Know How to Communicate

Chapter 9: Know How to Resolve Conflict: Getting Coworkers to Work Together as a Team

Chapter 10: Know How to Give Feedback

Chapter 11: Know How to Evaluate: How Well Has the Delegation Process Produced the Outcomes I Wanted to Achieve?

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