Uses a managerial context (i.e. performance management) to teach statistics and analytical techniques. It frames a managerial issue first and then presents an analytical tool that solves the issue

Focuses on applications of analytical and statistical tools in performance analysis

Uses a case-study approach to illustrate the application of performance analysis concepts and tools. Each chapter starts with a discussion of tools and related concepts, with examples, then presents a factual case study to demonstrate the use of the tools, ending with a list of practice questions

Features user-friendly Microsoft Excel to facilitate student learning and includes Excel screen shots for the demonstrations of easy-to-use calculation procedures!

Each chapter provides plentiful examples and exercises

Exercise answers are provided in an appendix to allow instructors and students to check their calculations

Includes the latest literature and research findings on performance management