Chapter 1: The Power of Prevention
Chapter 2: It’s Not Just About Avoiding the Lawsuit
Chapter 3: Professional Responsibility
Chapter 4: Communication is Crucial
Chapter 5: The Difficult Physician-Patient Relationship
Chapter 6: Hallmarks of a Successful Practice
Chapter 7: Things You Didn’t Learn in Medical School
Chapter 8: The Challenge of the Patient in Transition
Chapter 9: Don’t Put Your Head in the Sand
Chapter 10: Disclosure
Chapter 11: Apology and Forgiveness
Chapter 12: Lessons Learned – A Physician’s Perspective
Chapter 13: Lessons Learned Defending Physicians: The Attorney’s Perspective
Chapter 14: The Emotional Impact of a Medical Error
Chapter 15: Narrative Medicine: Healing the Divides