Joan Gratto Liebler, MPA, RHIA - Professor Emeritus, Health Information Management, Temple University, Pennsylvania

Joan Gratto Liebler is Professor Emeritus, Health Information Management, at Temple University. She has over 34 years of professional experience teaching and researching in the health care setting. She has worked in community health centers, behavioral health settings, schools, industrial clinics, prisons, and long term care, home care, acute care, and hospice care facilities. Her research focuses on the legal, administrative, and ethical aspects of end-of-life decision making.

She is also the author of Medical Records: Policies and Guidelines and numerous journal articles relating to health information management.

Ms. Liebler holds the degrees of Master of Arts, St. Charles Borromeo Seminary, Philadelphia, PA and Master of Public Administration, Temple University, Philadelphia, PA. She is a credentialed Registered Health Information Administrator.

Charles R. McConnell, MBA, CM

Charles McConnell is an independent health care management and human resources consultant and freelance writer specializing in business, management, and human resource topics. For 11 years he was active as a management engineering consultant with the Management and Planning Services (MAPS) division of the Hospital Association of New York State (HANYS) and later spent 18 years as a hospital human resources manager. As author, coauthor, and anthology editor he has published 24 books and has contributed more than 350 articles to various publications. He is in his 26th year as editor of the quarterly professional journal, The Health Care Manager.

Mr. McConnell holds an MBA and BS in Engineering from the State University of New York at Buffalo , Buffalo , New York.