"If you don't know Helen Osborne, then you don't know one of the most practical and smart experts on health literacy around.... Just get hold of Helen's new book, Health Literacy from A to Z. It's first rate, with loads of useful information and insight, an indispensible resource for anyone who wants to understand and work on this issue."

--John McDonough, Executive Director
Health Care for All

"For those who are ready to improve health communication in their institution or individual practice, [Health Literacy from A to Z] gives excellent ideas for immediate use. It will get you started down the road to clear health communication. Had this book been available, I would have recommended it countless times over the last few years to individuals who have asked me about improving their health message."

--Darren A. DeWalt, MD, MPH
University of North Carolina School of Medicine
[From a book review in Preventing Chronic Disease: Public Health Research, Practice, and Policy published by the Centers for Disease Control and Prevention]