Real-world case studies at beginning of each chapter

Provides an overview of the U.S. health care delivery system, including hospitals, ambulatory care, managed care, Medicare and Medicaid, and health care ethics and health care reform

Each chapter contains learning objectives, chapter questions, questions for further discussion, and updated key topics and terms

Updated Instructor’s Manual with case study responses and review questions

Each chapter has been updated to reflect recent changes affecting health care delivery, including Medicare, Medicaid, and HIPAA