Praise for Masterpieces in Health Care Leadership
“… a must read for leaders in the healthcare field particularly board members, administrators, and managers striving to make a difference in the field and be involved in work worthy of their best effort.
Reading about the rich experiences of so many wonderful organizations was a joy. I was inspired by the remarkable stories. In their own words, individuals shared their commitment to their work and their pride in making a meaningful difference in the lives of those served.
There are many organizational cultures which are transactional in nature and miss the opportunity to be rich with purpose and the attendant possibilities. This realization makes the Masterpieces case studies even more important … and on a personal level, gives me hope that my work makes a difference.”
—Theresa M. Bertram, Chief Executive Officer (retired), The Cathedral Foundation
“Masterpieces is a remarkable piece of work. The modified case study method is nicely utilized to tell the stories of these institutions through the words of their leaders and staff. The approach is powerfully effective in revealing the essence of these organizations and the action oriented passion that drives their distinctive success. The authors were wise to include their model of effective healthcare leadership and a basic primer on organizational performance in the early chapters. It helps the reader take the most from the case studies that follow. This is a unique book that should be read by every student of organizational performance.”
—Gerald Steinberg, MD, Senior Medical Director and Chief Medical Quality Officer, Cambridge Health Alliance
“What healthcare manager doesn’t enjoy real life stories of regular men and women who fight the good fight every day and actually win some? Now, add to that clear, concise message points; tie it down with current research in human motivation, emotional intelligence and values based leadership— that’s what I call a Masterpiece.”
—Alan Cormier, CEO, Leo P. LaChance Center for Rehabilitation & Nursing
“Masterpieces is a very easy read. It is not tedious or ponderous as some books in this genre can be. I like the way the editors set it up—short ‘sound bites’ that pack some powerful insights and ideas for improvement. The stories stay with you. Some even brought a tear or two to my eyes! Makes you think about how you can do things better, inspire, engage your staff.”
—Deborah Cox, MBA, Manager, Patient Transportation and Mail Services, UMass Memorial Medical Center, and Chair, Executive Committee, National Association of Healthcare Transport Management
