"Svara’s primer on ethics for public service is accessible to students, but firmly grounded in theory and research. Its engaging style, broad coverage, scholarly insights, and practical applications will appeal to public service managers, students, faculty, elected officials and citizens. Case studies are contemporary and intriguing.  Extremely useful analytic devices are provided for examining and resolving thorny ethical dilemmas."

--Jonathan P. West, University of Miami 

“Engagingly written, this usable guide to ethical decisionmaking provides a sound basis for difficult judgments.  It examines the responsibilities and duties of managers, and then offers a clear, balanced guide to understanding moral quandaries at work.  The Primeris sure be of invaluable assistance to any administrator confronting professional dilemmas.”

--James S. Bowman, Editor, Public Integrity