"This would be a good beginning text for nursing students, but it also has valuable information for nurses in general who would like to improve on their therapeutic communication both in their interpersonal lives as well as their professional lives. The critical thinking questions would lend themselves well to class discussion and the vignettes are especially helpful in role modeling effective communication techniques with clients, families, physicians, and other team members. The lifespan approach and the chapter on culture make this book very timely due to changing societal demographics and the advances in information technology."
-Vicki Ann Moss, DNSc, MS, BSN, RN
Doody’s Review Service
August 2006