Integrates leading social science theories into each chapter, including technological determinism, sociotechnical theory, systems theory, and reinforcement theory
Provides practical insight and additional coverage of the topics through case studies contributed by experts
Contains a chapter on the history of public information technology legislation and executive action
Focuses on U.S. federal IT policy and management, as well as information on state, local, and international policy and management
Presents the critical discussions of security policy, causes of information technology failure in the public sector, and evaluating information technology projects, including public web portals
Provides pedagogical tools, including case studies, a glossary, discussion questions, and chapter summaries
New! PowerPointTM Slides available for qualified instructors
