Chapter 1: Why a Combination System?

Chapter 2: The Search Begins

Chapter 3: Planning for Success

Chapter 4: The Importance of Mission

Chapter 5: The Role of Standards in a Combination System

Chapter 6: Training for the Combination Department

Chapter 7: Public Administration

Chapter 8: Human Resource Management

Chapter 9: Political Strategies

Chapter 10: Strategic Management of Change

Chapter 11: ISO Rating and its Effects

Chapter 12: It All Comes Down to Leadership

Chapter 13: The Value of Membership

Appendix A: Best Practice Models