Part One

Chapter 1: Home Health Administration: An Overview
Chapter 2: The Home Health Agency

Part Two

Chapter 3: Medicare Conditions of Participation
Chapter 4: The Joint Commission's Home Care Accreditation Program
Chapter 5: CHAP Accreditation: Standards of Excellence for Home Care and Community Health Organization
Chapter 6: Accreditation for Home Care Aide and Private Duty Services
Chapter 7: ACHC: Accreditation for Home Care and Alternate Site Health Care Services
Chapter 8: Certificate of Need and Licensure
Chapter 9: Credentialing: Organizational and Personnel Options for Home Care
Chapter10: Relationship of the Home Health Agency to the State Trade Association
Chapter 11: The National Association for Home Care and Hospice
Chapter 12: The Visiting Nurse Association

Part Three

Chapter 13: Self-Care Systems in Home Health Care Nursing
Chapter 14: Home Health Care Recordkeeping and Documentation
Chapter 15: Computerized Clinical Documentation
Chapter 16: Home Telehealth: Improving Care and Decreasing Costs
Chapter 17: Implementing a Competency Assessment System in Home Care
Chapter 18: Meeting the Need for Culturally and Linguistically Appropriate Serives
Chapter 19: Classification: An Underutilized Tool for Prospective Management
Chapter 20: Analysis and Management of Home Health Nursing Caseloads and Workloads
Chapter 21: Home Health Care Classification System (HHCC): An Overview
Chapter 22: Nursing Diagnosis in Home Health Nursing
Chapter 23: Perinatal High-Risk Home Care
Chapter 24: High Technology Home Care Services
Chapter 25: Discharge of a Ventilator-Dependant Child from the Hospital to Home

Part Four

Chapter 26: Quality Assessment and Improvement
Chapter 27: Evidence-Based Practice: Basic Strategies for Success
Chapter 28: Quality Planning for Quality Patient Care
Chapter 29: Program Evaluation
Chapter 30: Effectiveness of a Clinical Feedback Approach to Improving Patient Outcomes
Chapter 31: Implementing Outcome-Based Quality Improvement in the Home Health Agency
Chapter 32: Benchmarking and Home Health Care

Part Five

Chapter 33: Administrative Policy and Procedure Manual
Chapter 34: Discharge Planning
Chapter 35: Strategies to Retain and Attract Quality Staff
Chapter 36: Evaluating Productivity
Chapter 37: Labor-Management Relations
Chapter 38: Human Resource Management
Chapter 39: Staff Development in a Home Health Agency
Chapter 40: Transitioning Nurses to Home Care
Chapter 41: Case Management
Chapter 42: Managed Care
Chapter 43:  Community-Based Long-Term Care

Part Six

Chapter 44: Understanding the Exposures of Home Health Care: An Insurance Primer
Chapter 45: Budgeting for Home Health Agencies
Chapter 46: Reimbursement
Chapter 47: How to Read, Interpret, and Understand Financial Statements
Chapter 48: Management Information Systems

Part Seven

Chapter 49: Home Care Administration Book
Chapter 50: Understanding the Basics of Home Health Compliance
Chapter 51: The HIPAA Standards for Privacy of Individually Identifiably Health Information
Chapter 52: Ethical Practice in the Daily Service to Home Care Clients, Their Families and the Community
Chapter 53: Participating in the Political Process

Part Eight 

Chapter 54: Strategic Planning
Chapter 55: Marketing: An Overview
Chapter 56: The Internet in Home Health and Hospice Care
Chapter 57: Disease Management and Programs
Chapter 58: The Process of Visiting Nurse Association Affiliation with a Major Teaching Hospital

Part Nine

Chapter 59: Grantsmanship in Home Health Care: Seeking Foundation Support
Chapter 60: Home Care Volunteer Programs
Chapter 61: The Manager as Published Author: Tips on Writing for Publication
Chapter 62: Student Placements in Home Health Care Agencies: Boost or Barrier to Quality Patient Care
Chapter 63: A Student Program in One Home Health Agency
Chapter 64: The Role of the Physician in Home Care
Chapter 65: Research in Home Health Agencies
Chapter 66: Hospice Care
Chapter 67: A Bereavement Program for Children, Teens, and Families
Chapter 68: Planning, Implementing, and Managing a Community-Based Nursing Center: Current Challenges and Future Opportunities
Chapter 69: Adult Day Services: The Next Frontier
Chapter 70: Partner