Incorporates current, increasingly complex real-life cases from a variety of health care organizations, with which students can practice improved analytic and reporting techniques.

Appendices review basic principles of financial accounting and statistical analysis for those who need it.

Provides questions at the end of each chapter that can serve as a basis for class discussion.

A companion Web site that provides a variety of student and instructor resources.

The Chapter Learning Objectives, Summary of Key Points, and Exercises facilitate student comphrension of material covered in each chapter of the text.