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Quality Management in Health Care: Principles and Methods, Second Edition
Donald Lighter, MD, MBA, FAAP, Director, The Institute for Healthcare Quality Research and Education, Douglas C. Fair, Director Of Statistical Applications, InfinityQS International, Inc.
ISBN-13: 9780763732189
ISBN-10: 0763732184
$102.95 (Sugg. US List)
Paperback
589 Pages
© 2004
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A well-organized, logical progression with a clear and concise writing style
Easy-to-follow examples that bridge all sectors of the health industry
Effective use of examples, illustrations, and case studies to elucidate complex topics
Exercises at the end of each chapter to reinforce key concepts
Coverage of statistical process control (SPC) with in-depth examples of its application in service industries
Discussions on SPC are straightforward, easy-to-read, and include real-life examples to which readers can relate
Discusses innovative applications of statistical process control using Group charts and Target charts
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