Table of Contents

Introduction

Chapter One: Patient Safety as a Measure of Healthcare Quality

Chapter Two: Using Performance Improvement to Support Patient Safety

Chapter Three: Moving Forward: Planning a Safety Project

Chapter Four: Rapid Cycle Safety Improvement

Chapter Five: The Metrics of Measuring Patient Safety

Chapter Six: Dissemination of Findings

Chapter Seven: Safer Care for Patients on Mechanical Ventilation

Chapter Eight: Medication Reconciliation in the ICU

Chapter Nine: Chemotherapy Safety

Chapter Ten: Preventing Patient Aggression: Assessment and Reporting as First Steps

Chapter Eleven: Resource for Conducting a Safety Project

Chapter Twelve: Plan Do Study Act Tool