Table of Contents

Preface
Acknowledgements
Foreword

Chapter 1: Introduction to Fire Officer
Chapter 2: Preparing for Promotion
Chapter 3: Fire Fighters and the Fire Officer
Chapter 4: Understanding People: Management Concepts
Chapter 5: Organized Labor and the Fire Officer
Chapter 6: Safety and Risk Management
Chapter 7: Training and Coaching
Chapter 8: Evaluation and Discipline
Chapter 9: Leading the Fire Company
Chapter 10: Working in the Community
Chapter 11: Handling Problems, Complaints, and Mistakes
Chapter 12: Code Enforcement and Preincident Planning
Chapter 13: Budgeting
Chapter 14: Fire Officer Communications
Chapter 15: Managing Incidents
Chapter 16: Fire Attack
Chapter 17: Fire Cause Determination
Chapter 18: Crew Resource Management