"As an active ED nurse and nurse educator, I knew there was a need for this book by EDs across the country. With changes in support staff responsibilities, we need a formal approach to training the Unlicensed Assistive Person that works in the ED. This textbook is a must for everyone involved in orienting and training. With this new resources we are in a better position to guide the ECT to success in their role."

Shelley Cohen, RN, BS, CEN
Health Resources Unlimited
www.hru.net

"I have read your new book Emergency Care Technician Curriculum and I think that is the best book out there right now. You can tell that there was a nurse writing that book! Excellent job, ENA!"

Stephanie Raby, RN, MICN
Pasadena City College