PART ONE: INTRODUCTION

CHAPTER 1. Case Studies: A Compelling New Direction by Vernice D. Ferguson

CHAPTER 2. A Consultant's Perspective by Janet B. Foust

PART TWO: CASE STUDIES

CHAPTER 3. Inner City Healthcare: Variations on a Theme by Frieda Outlaw

CHAPTER 4. A Perspective on Latino Healthcare by Antonia Villarruel

CHAPTER 5. High-Risk Care in Urban America by Katherine K. Kinsey

CHAPTER 6. Prevention Strategies by Patricia Gerrity

CHAPTER 7. Providing Relevant Care: Values and Valuing by Donna Faust Patterson

CHAPTER 8. The Challenge of Home Care by Donna Tartasky

CHAPTER 9. Care in Nontraditional Settings by Marryanne McDonald

CHAPTER 10. Problem-Focused Care by JoAnne Reifsnyder

CHAPTER 11. Minimizing Communication Barriers by June Stewart

CHAPTER 12. Taking Control by Dolores Patrinos

CHAPTER 13.Building Trust by Shirlee Drayton-Hargrove

CHAPTER 14. The Challenge of High-Risk Behavior by Elizabeth Dickason

CHAPTER 15. Reconciling Immigrant Values by Jane Brennan

CHAPTER 16. Shared Perspectives: Caring for the Elderly by Elizabeth Dickason and Jane Brennan

CHAPTER 17. A South African Perspective by Marthie Bezuidenhout, Sarie Human, Helga Kirstein, Trinette Derkina Swanepoel, and Dirk van der Wal